The Axis Group

CANDIDATE EXPERIENCE MANAGER

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CANDIDATE EXPERIENCE MANAGER - JOB DESCRIPTION

DEPARTMENT: Employee Experience

LOCATION: Madison, WI

REPORTING TO: Director, Employee Experience

FLSA CLASSIFICATION:  Employees working at least 40 hours/week are classified as Salaried/Exempt

Employees working less than 40 hours/week are classified as Hourly/Non-Exempt

LAST UPDATED: February 2020

 

POSITION SUMMARY

The Candidate Experience Manager is responsible for leading FarWell’s overall ‘Candidate Experience.’ This is achieved by managing cycles of growth and turnover by acquiring new talent which fits the needs of FarWell and the company culture. The Candidate Experience Manager manages the full scope of the recruiting process, from sourcing and attracting to interviewing and hiring qualified candidates, ensuring legally compliant practices are in place and followed.  The Candidate Experience Manager works closely with leadership and hiring managers to proactively identify future hiring needs.    

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop and implement a recruiting strategy to attract and retain qualified and diverse candidates in support of FarWell’s culture and strategic goals.  

  • Maintain relationships with prospective employees through candidate experience lifecycle.

  • Represent FarWell’s culture and Values, and evaluate candidates based on cultural and competencies-fit.

  • Establish recruiting requirements and objectives for each role by understanding the needs and strategic plan of the organization and communicating with the hiring managers throughout the hiring process.  

  • Develop a list of external recruiting resources for qualified lead generation, processes for effectively contacting passive candidates, and proactively creating and sharing the company for future positions.

  • Source active and passive candidates through FarWell’s current applicant tracking system.  

  • In partnership with Marketing, create branded recruitment materials with both position specific and organizational information to attract applicants.

  • Determine top applicants through screening and interviewing qualified candidates and analyzing their responses to the interview questions.

  • Arrange management interviews by coordinating schedules and if necessary, arranging travel, lodging, meals.

  • Conduct post-interview evaluations of candidates with hiring managers to determine the most qualified fit for the position.

  • Improve organization attractiveness by recommending new policies and practices, monitoring job offers and compensation practices.

  • Negotiate candidate compensation by leveraging FarWell’s ‘Total Pay’ compensation model and emphasizing benefits and perk options.

  • Understand current federal, state and local laws regarding recruitment, hiring and enforcing compliant practices with managers.

  • Develop, analyze and provide well documented recruiting reports and metrics to leadership for review.

  • Represent FarWell at industry events, meetups, user group meetings, and other events.

 

This job description describes the general nature and scope of responsibilities for this position.  Please note, other duties and responsibilities may be assigned or removed at any time.

 

 

EDUCATION AND/OR EXPERIENCE

 

  • Bachelor’s degree in business, HR, or related field.

  • Proven work experience as a recruiting professional (in-house or staffing agency).

 

 

WORK ENVIRONMENT / PHYSICAL DEMANDS

Work is generally performed in an office environment and routinely requires employees to perform the following while carrying out the essential functions of this job:

  • Use standard office equipment (computer, phone, printer/photocopier, etc.)

  • Sit for long periods of time

  • Travel occasionally for recruitment events, meetings, etc.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to work in fast-paced environment with demonstrated ability to manage multiple tasks and competing priorities

  • Ability to resolve issues timely and accurately

  • Strong decision-making skills

  • Effective time management to include establishing priorities and meeting deadlines

  • Continuous improvement skills to make processes more efficient

  • Excellent organizational skills and attention to detail

  • Ability to work effectively as a team player in a fast-paced environment

  • Strong oral and written communication skills

  • Tactful, clear and concise communication

  • Ability to communicate to all levels of the organization

  • Advanced computer skills

  • Excellent knowledge of software systems and Microsoft Office products

  • Experience with Salesforce, HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS) a plus

  • Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS)

 

SOUND LIKE YOU?

To apply for this position, become a FarWell Insider and select 'Candidate Experience Manager (Employee Experience)' as the Position.